BTS - FAQs
Check out all the frequently asked questions for BTS at Tottenham Hotspur Stadium in July 2026
How to purchase a ticket
The concerts are scheduled to take place on Monday 6 and Tuesday 7 July 2026.
Reserved Seating and Standing ticket information can be found on the main event page.
Accessible Area and Premium Hospitality ticket links can also be found on the main event page.
Yes, full details of available packages and prices can be found HERE.
You can also call the stadium's Premium Sales team on 0208 365 5150 or email premiumeventsales@tottenhamhotspur.com for more information.
General sale bookings are limited to 8 per person.
Tickets are sold subject to a booking fee which vary by ticket provider.
Questions about your ticket?
Please refer to the terms and conditions of your ticket provider for full details on their resale/refund policy.
Tickets are usually issued by your ticket provider nearer the date of the show. We would therefore encourage you to refer to your point of purchase for guidance on how and when your tickets will be issued.
To avoid disappointment, visitors should only purchase from official, partnered ticket sellers. If you have bought from a secondary platform you will need to contact them directly to discuss your purchase.
Timings may vary dependent on the type of package booked. Full details pertaining to your booking, including all timings, will be emailed to you closer to the day of the event.
Accessible Ticket, Event Day Support and Essentials
Accessible Area general on sale tickets can be purchased through the Stadium only. Please visit the main event page for the ticket link.
You do not need to purchase an additional ticket for your PA if you are booking in a dedicated accessible area. Once you have booked your ticket, please follow the instructions on your confirmation email for further details on how to submit supporting documentation to finalise your booking and obtain your PA ticket.
Please note that if you require two PAs, you will need to submit supporting documentation that explicitly confirms this. These requests can only be accommodated subject to availability and in certain locations. As a result those requiring two PAs may need to relocate though this will be confirmed once we have received your documentation.
Please note, as part of our commitment to safety, we do not permit wheelchairs, walking aids, visual aids, pushchairs, or trolleys to be taken onto the pitch level. This precaution is in place to alleviate potential trip hazards, prevent sightline obstruction caused by elevation, and ensure unimpeded escape routes in the event of an emergency.
To mitigate this, accessible seating is provided around the pitch perimeter within the level 1 reserved seats. These areas are equipped with localised accessible WCs, food and drink units, and a Changing Places facility. There are further accessible seats available on Levels 2 and 5 and within the Stadium’s Premium areas. Additionally, our dedicated accessible team is available to offer support whenever necessary.
Yes. If you now require a wheelchair space, please submit your request via this form. Spaces are subject to availability.
We can only amend bookings made by the venue. If you have purchased your tickets through another ticket provider, you will need to contact them directly to make these changes for you.
Although we cannot amend your booking if it was made via another provider, our Access team is on hand to assist with any advice or guidance ahead of your visit. Please contact access@tottenhamhotspur.com with the details of the event you are attending, where your tickets are located and your access requirements.
Please note: Wheelchairs, visual aids and walking aids or stools are not permitted in General Admission standing areas for safety reasons. Unreserved seating is available around the pitch perimeter for General Admission standing ticket holders - you do not need to contact us in advance to use these seats.
Accessible seating is for guests with access requirements and their PA. Additional guests should book in nearby General Admission areas. If you require two PAs, submit a request and our Access Team will be in touch. All spaces are subject to availability.
Guests requiring BSL interpretation should book in Block 105, where the interpreter is positioned. Bookings in this block are subject to review of supporting documentation confirming the need for BSL access.
You may use these while queuing at street level, but they are not permitted inside the stadium or on podiums. You’ll need to check them into the external bag drop before entering.
If you need to bring a bag for medical reasons, complete this bag exemption form at least 24 hours before the event. All bags are subject to security checks.
Yes. Event-specific accessible parking links are provided on each event page and are allocated on a first-come, first-served basis. A booking link for Blue Badge parking is also included in your confirmation email. Please note that these spaces are limited and subject to availability. If parking at the stadium, you must display both your Blue Badge and parking pass, and present your event ticket on entry.
Please visit our complete Tottenham Hotspur Stadium accessibility page HERE.
General Questions
All event timings, including doors opening and main act timings, will be confirmed closer to the time and communicated on the event page.
Further details will be communicated on the event page.
The main stage will be located in front of the stadium's North stand.
You will receive all the information you require for the event, including timings, from your ticket provider nearer the time. If you have a premium package, details of your package and itinerary will also be provided.
We will continue to update the stadium website with full details and strongly advise all visitors to download the Official Stadium App.
Stadium Facilities
Yes, with over 60 premium food outlets, the Stadium offers a variety of food and drink options. For full details of what’s on offer, please visit our Food and Drink pages here.
We also operate a Challenge 25 Policy for all alcoholic beverages – anyone who looks under the age of 25 will be required to provide ID.
We recommend downloading our Official Stadium App to access an interactive map of food and drink outlets.
Food purchased externally is not as standard permitted to be brought inside the stadium, though discretion may be shown for children’s snacks.
Over 60 food and drink outlets are available inside the stadium, and a full list of what’s on offer can be found on our Food and Drink pages here.
If you have specific dietary requirements or need to bring your own food on medical grounds, please submit an exemption request using this form.
Tottenham Hotspur Stadium is in a highly residential area that is not suitable for advance queueing or overnight camping. Please DO NOT arrive at the Stadium ahead of the date and time advertised on your ticket. You will be asked to leave and return at a more appropriate time.
There is no overnight queuing facility, this includes early entry guests.
Travel
Tottenham Hotspur Stadium is well served by public transport and full information on the best ways to travel to the stadium can be found on our ‘Getting Here’ pages. You may also follow us for the latest travel updates.
Driving is not encouraged and there is no parking available at the stadium.
Please also note there will be queue management systems in place at all local stations. Fans are asked to respect and work with all staff at stations.
Big Green Coach is providing hassle-free and sustainable coach returns from Birmingham, Bournemouth, Bristol, Coventry, Manchester, Reading (Winnersh Triangle), Southampton and Swindon.
Your carbon-neutral coach will arrive at Tottenham Hotspur Stadium before the music starts and return to your pick-up location after the show. You won't miss a minute of the action! Guarantee your seat with the UK's largest events travel company from just £43 here.
Coach Parking will be available with a pre-purchased parking ticket. Please check back here for a booking link.
Venue Policies
Yes, please submit your request using our online form here.
If you require medical assistance during the show please alert the nearest steward.
There will be no admittance for children under the age of 3 and we strongly advise that children under the age of 5 are not brought to events at Tottenham Hotspur Stadium. Please note that young children and all visitors to the stadium require a full priced ticket.
Anyone entering the stadium under the age of 16 must be accompanied by an adult aged 18 and above.
Anyone under the age of 14 is not allowed onto the floor pitch area under any circumstances, regardless of whether they are accompanied by an adult or otherwise.
No selfie sticks, Gopro’s, professional and semi-professional cameras and long camera lenses will be allowed into the stadium. For a list of all prohibited items, please see our Prohibited Items section here.
Tottenham Hotspur Stadium is a strictly non-smoking venue – this includes the use of all electronic cigarettes.
Small umbrellas are permitted but cannot be opened once inside the Stadium. Please see our prohibited items list here for further details.
In the event of adverse weather conditions, we would advise bringing a rain mac or disposable rain coat.
Your ticket will provide your seat details and information about which entrance to use upon arrival. All entrances and blocks are clearly signposted, though event staff will also be on hand to provide wayfinding assistance should you require it.
For everything you need to know, please visit the Stadium Website or download our Official Stadium App here.
Yes, it is possible to bring a post or banner, but it must not exceed A3 (11.7 x 16.5 inches).
Please see our prohibited items list here for further details.
Respect Our Neighbours
Yes, public toilets are available at the following locations - please use https://what3words.com to find exact location:
Goods Yard - ///Thigh.Bubble.Bells
Outside 670 High Road - ///Shovels.Undulation.Farm
Park Lane - ///Oils.Bolt.Error
Pelham Road - ///Appeal.Winter.Puppy
Scotland Green - ///Gravy.Hobby.Tests
Seven Sisters Station - ///Only.Little.Ashes
St Loys - ///Drain.Couches.Regard
Tottenham Hale Station - ///Lion.Scrap.Weedy
Whitehall Road - ///Basis.Native.Losses
Willoughby Lane - ///Locked.Probe.Entire
For more information on reporting, please visit the Club's dedicated page HERE.